Terms and Conditions

Please review these terms of use carefully before using Refillarena (the "application"). By accessing the application, you agree to be bound by these terms and the application's privacy policy. These terms and our privacy policy supplement, but do not override each other. If you do not agree with these terms, please do not use the application.

General

By using the Application, you confirm that you are of legal age (18 years or older), legally capable of entering into a binding agreement, and not prohibited from using or receiving the Application under applicable law.

Prohibited Conduct

You agree not to use the Application for any revenue-generating endeavor, commercial enterprise, or any other purpose for which it is not designed or intended. This includes unauthorized non-commercial marketing, promotional campaigns, mass solicitation campaigns, or political campaigning.

Services Provided by Affiliates and Third Parties

Some features may be provided by third parties, such as Facebook, and you may be subject to their terms of service in addition to these Terms.

Device Compatibility

Refillarena does not guarantee that the Application will be compatible or interoperable with your device or any other hardware, software, or equipment used in connection with your device.

Application Changes

We may release upgraded versions of the Application and may automatically upgrade the version on our website. We reserve the right to change, expand, or improve the Application at any time. We may also cease operating part or all of the Application or selectively disable certain features.

Carrier Charges

When you access the Application from your mobile device, it will require phone service or data connectivity. You may be charged standard carrier rates for voice and data, and you are responsible for any such charges.

Account Information

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. You must notify us immediately of any breach of security or unauthorized use of your account. Refillarena reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

It is necessary that you provide accurate and complete information at the time of registration and that such information remains true, accurate, and complete at all times. We are not obliged to retain a record of your account or any data or information associated with your account or your use of the Application. Using alter egos or any other secret identities while using the Application is strictly not allowed. You are not obligated to use or continue using the Application and may stop using the Application at any moment without prior notice to Refillarena.

Responsibility of the User

The User is fully liable for any mistakes, losses or damages (against himself, us, or any third-party) arising from (i) the provision of incorrect, inaccurate or fake information and from (ii) the acquisition, resale, in a manner that infringes any applicable laws and conditions or other agreements.

The User is solely responsible for the accuracy and correctness of the information provided (including, but not limited to, email address, phone number, country, network operator, the amount of the top-up, and any details required for all products purchased off refillarena platform. Product delivery is instant and all products are made available on the portal. Products fulfilled via exchanges are fulfilled via e-mail & made instantly available via portal. User needs to login to their designated account to claim purchased product(s).

It is the responsibility of the user to login to their portal after purchase to avail their product code(s) / PIN. If the product is not made available, the user must contact US at CUSTOMER SUPPORT and state their email, order number and the product(s) facing a problem with.

Refillarena shall not be liable for any consequences arising from the inaccuracy of the information provided by the User. For example, refillarena will not be liable if the User inserts an incorrect phone number or email address and, as a result, does not receive the purchased Product. Similarly, if the User provides the wrong wallet address, resulting in refillarena team not receiving the payments / funds. Refillarena shall not be held liable.

A Registered User is responsible for maintaining the confidentiality of its password and account and for any activities and transactions that occur under its account. Refillarena is not be liable to any person for any loss or damage which may arise as a result of any failure by the User to protect its password or account.

Returns and Refunds

Refilarena.com does not accept cashbacks, refunds or returns.
Transactions may, from time to time, fail due to technical or other reasons. The User acknowledges and agrees that Refillarena may not be liable for a technical issue that affect its transaction. Whenever a transaction fails due to technical reasons, we will work with the customer to make sure they have received or have access to their product via their Profile page.

Payment Commitments

By making a purchase through the Application, you affirm that:
(i) The credit information you provide is accurate and complete,
(ii) Your credit/debit card provider will honor the charges incurred, and
(iii) You will settle the charges at the listed prices, including any applicable taxes.

Unlawful Activity

We retain the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information.

Security and Privacy

Certain personal information and other data provided by you may be stored on your device even if not collected by the Application. It is your responsibility to secure your device from unauthorized access. The use of any personal information by the Application is subject to our Privacy Policy.

While Refillarena makes commercially reasonable efforts to secure customer transactions, its liability in cases of third-party theft or misuse is limited to the funds Refillarena has already collected in reference to your most recent order.